Leadership

“Show respect even to people who don’t deserve it; not as a reflection of their character, but as a reflection of yours.”        – Dave Willis

“I not only use all the brains I have, but all I can borrow”        -Woodrow Wilson

“Excellence is not a skill.  It is an attitude”        – Ralph S. Marston, US Businessman & Motivator

“Today’s mighty oak is just yesterday’s nut that held its ground”        – Author Unknown

Customer Service

“The bitterness of poor quality remains long after the sweetness of low price is forgotten”        – Benjamin Franklin

“You can’t reason with a bucking horse, or an irate customer.  Wait ’til they come back down to earth before you think to open your mouth.”        – “Craig Creek” Johnson & Lannie “The Marshal” Scopes