Leadership
“Show respect even to people who don’t deserve it; not as a reflection of their character, but as a reflection of yours.” – Dave Willis
“I not only use all the brains I have, but all I can borrow” -Woodrow Wilson
“Excellence is not a skill. It is an attitude” – Ralph S. Marston, US Businessman & Motivator
“Today’s mighty oak is just yesterday’s nut that held its ground” – Author Unknown
Customer Service
“The bitterness of poor quality remains long after the sweetness of low price is forgotten” – Benjamin Franklin
“You can’t reason with a bucking horse, or an irate customer. Wait ’til they come back down to earth before you think to open your mouth.” – “Craig Creek” Johnson & Lannie “The Marshal” Scopes